Knight Frank Thailand

Privacy Notice

1. Preamble

Knight Frank Chartered (Thailand) Co., Ltd. and Knight Frank Phuket Co., Ltd. Emphasis is placed on respecting the right to privacy and the security of personal information collected by the company. To be safe, transparent, so that you can be confident that Your personal information will be used. that meets your needs and is legal by the document detailing the notification of the processing of this personal data The reasons for collecting personal data have been specified. and how the Company collects, uses and discloses ("processes") such information.

2. Enforcement

This document applies to the processing of personal data by the Company. including the services of the Company

3. Your personal data collected by the Company

3.1 Personal data is information that makes you personally identifiable. whether directly or indirectly, including

3.1.1 Personal data that you provide to the Company directly or through the company both arising from the use of services, contact, visit, search through digital channels, websites, assigned persons or any other channels

3.1.2 Personal data that the Company receives or accesses from sources other than you directly, such as government agencies, etc. The Company will collect information from other sources only with your consent as required by law. unless necessary as permitted by law

Your personal information that the Company collects, uses and/or discloses, for example:

  • Personal information such as name, surname, age, date of birth, marital status, identification number / passport number

  • Contact information such as residence, place of work, telephone number, email address, line

  • Device or tool information such as IP address, MAC address, Cookie ID

  • Other information such as website usage, sound, still image, animation, CCTV Imformation and any other information that is considered information personal data under the Personal Data Protection Law

3.2 Sensitive Data is personal data that is specifically required by law. The Company will collect, use and/or disclose sensitive personal information only when the Company has obtained your express consent. or in the case of necessity as permitted by law.

(hereinafter in this Policy, unless specifically stated, personal and sensitive personal data relating to you above shall be referred to collectively as “personal data”)

4. Objectives and legal base why the Company using your personal information

The company will collect your personal information. for the benefit of using the product and/or service as well as to comply with any laws that the company or you must comply with and for any other purposes as specified in this policy as follows:

4.1 To enable you to use the products and/or services of the Company for your purposes. and for other purposes that are necessary under the law

4.1.1 to enable you to use the Company's products and/or services as you wish or for processing your request before using the Company's products and/or services, such as any action in connection with the use of products and/or services, such as processing, contacting, notifying, assigning tasks to third party service providers; Assignment of rights and/or duties Payment notification and/or services

4.1.2 To perform duties in accordance with applicable laws or applicable (Legal Obligation), such as:

(1) compliance with the order of the legal authority

(2) compliance with non-life insurance laws tax law Anti-Money Laundering Laws Laws on the Prevention and Suppression of Terrorism Financing and the Proliferation of Weapons of Mass Destruction computer law and other laws that the company has to comply with including announcements and regulations issued under such laws

4.1.3 To carry out operations necessary under the legitimate interests of the Company or of other persons or juristic persons. without exceeding the scope that you can reasonably expect (Legitimate Interest), such as

(1) Voice recording

(2) Maintaining relationship with customers, such as handling complaints satisfaction assessment Customer care by company employees Notifying or offering products and/or services The same type that you have with the company that is beneficial to you.

(3) Risk Management supervision Management within the organization, including forwarding to companies in the same business group for such purposes Under the Group's Privacy Policy (Binding Corporate Rules)

(4) Making personal information as non-personally identifiable information (Anonymous Data)

(5) Prevention, coping, and reduction of risks that may occur in fraudulent actions cyber threat default or breach of contract, such as bankruptcy information Misconduct such as money laundering, financing terrorism and proliferation of weapons of mass destruction. Offenses relating to property, life, body, liberty or reputation This includes sharing personal data in order to raise the standard of work of affiliated companies/businesses in preventing, coping, and mitigating the above risks.

(6) Collection, use and/or disclosure of personal information of directors Person with authority to act on behalf of a corporate customer

(7) Contact, video recording, audio recording related to meetings, trainings, recreation or booths

(8) Recording and storing of surveillance cameras (CCTV) that the company installed within the company. according to security measures in order to prevent dangerous events that may occur to the occupants of the building or causing damage to the company.

(9) Collecting, using and/or disclosing personal information of persons who have been granted receivership by the court.

(10) Receiving and delivering documents/parcels

4.2 To enable you to benefit from the use of the products and/or services As you choose to give your consent, for example:

(1) To provide you with better products and/or services and in accordance with your needs

(2) for you to receive offers Special benefits, advice and news including the right to participate in special events

Regardless of whether it is the Company's own products and/or services, benefits, promotions, news or special events or of persons represented by the Company, brokers, distributors or of business partners. or of third parties who are related to the Company

5. Use of cookies on the Company website

In order to provide you with a good experience using the website, the Company uses tracking technologies such as cookies or tags to collect information. And understand that the visitor uses the website of the company without such cookies can identify you personally.

Tracking technology allows us to manage and optimize the use of the Company's website, history of visiting the website, your language preferences. For convenience when you come back to use our website again.

Once you have saved your cookie settings. Such preferences will apply to future visits to the Company's website. However, there may be technical reasons beyond the Company's control and therefore cannot be guaranteed in these instances. your new browser, deleting cookies, or accessing the Company's website from a browser or another tool Your cookie settings may be lost.

In many cases, you can control tracking technologies by using your browser. Please ensure that your browser settings are set according to your preferences whether or not to warn or accept tracking technologies such as cookies. Your browser and instructions on how to use it can be found in your browser's manual or help file.

Rejection, Restriction of Use or disabling tracking technologies This may impair the effectiveness of the services of the Company's website. or parts of the Company's website may not function properly.

6. Your information collection period

The Company will retain your personal information for the period necessary during the time you are a customer or have a relationship with the Company. or for the period necessary to achieve the objectives involved in this Policy. which may need to be kept afterwards if required or permitted by law, for example, stored in accordance with the Anti-Money Laundering Act. Stored for the purpose of proving a dispute may arise within the age specified by law for a period of not more than 10 years (from the termination date of the contract). Keep your information for a shorter period of time. The Company will delete or destroy personal information. or make your non-personally identifiable information when it is no longer necessary or at the end of such period.

7. Disclosure of your information

The Company may disclose your personal information to others with your consent. or under the rules permitted by law to disclose The person or entity who is the recipient of such information will collect, use and/or disclose your personal information to the extent that you have given your consent. or under the rules, conditions as prescribed by law or the scope involved in this policy

The Company may disclose your personal information for purposes such as providing services to you. for analysis and development of products and/or services for conducting research or preparing statistical data For the promotion and public relations of the company for business administration for fraud prevention to allow others to provide support services to the Company for customer authentication The Company may disclose to individuals or entities such as external service providers. company representative subcontractor Financial institutions, auditors, external auditors legal authority Any juristic person or person that has a relationship with or has a contract with the Company This includes executives, employees, employees, contractors, agents, consultants of the Company and of persons or entities receiving such information.

The Company may be required to transmit or transfer your personal data to affiliates of the same business overseas. or to other recipients as part of the Company's normal business operations, such as sending or transferring personal data to server/cloud in different countries. In the event that the destination country has insufficient standards The company will supervise the transmission or transfer of personal data in accordance with the law. and will take measures to protect personal data that are deemed necessary and appropriate in accordance with confidentiality standards, such as having confidentiality agreements with recipients in such countries or in the case that the recipient is an affiliate of the same business/business The Company may choose to implement a personal data protection policy that has been reviewed and approved by the relevant legal authority. and will proceed for the transmission or transfer of personal information to companies in the same business/business affiliated as foreign countries in accordance with the said personal data protection policy instead of taking action as required by law.

You have rights over your personal data. The company will not allow the disclosure of your personal information other than the authorized employees of the company. and persons authorized by you to access your personal data as well as to prevent the use of your personal information without your prior permission. unless the company has received your consent or in the case that the company is required to disclose in order to comply with the provisions of the law or according to the judgment or by order of the court or in court hearings or arbitrator or any other organization with legal authority or in accordance with notifications, rules, regulations, regulations, orders or requests by any other authority having legal powers.

8. Your rights

Your rights in this section are legal rights that you should know. which you can request to exercise various rights available under the provisions of the law and the policies set forth now or as amended in the future. as well as the rules set by the company and in the event that you are not over 20 years of age or are limited in the ability to do legal acts You can request the right to exercise the father and mother. ruler or has the authority to act on behalf of the law as a person requesting.

8.1 Right to withdraw consent : If you have given consent for the Company to collect, use and/or disclose your personal information. (whether the consent you have given before the date on which the Personal Data Protection Law comes into force or thereafter), you have the right to withdraw your consent at any time during the period your personal data is with the Company. unless there is a limitation on that right by law or there exists a contract that benefits you.

However, withdrawing your consent may affect you from using the product. and/or services such as you will not receive new offers Did not receive a product or service that is better and more in line with your needs. or do not receive useful information for you, etc. for your benefit Therefore, it is advisable to study and inquire about the impact before withdrawing the consent.

8.2 Right to request access to information: You have the right to request access to your personal data that is under the Company's responsibility. and ask the company to make a copy of such information for you including asking the company to disclose how the company obtained your personal information.

8.3 Right to request data transfer : You have the right to obtain your personal data in the event that the Company has provided that personal data in a format that is readable or usable by means of a device or device that works automatically. And can use or disclose personal information by automatic means. as well as having the right to request the Company to transmit or transfer personal data in such form to other personal data controllers whenever possible by automated means. and has the right to receive personal data that the company sends or transfers personal data in such form to other personal data controllers directly Unless it can't be operated due to technical reasons.

However, your personal information above must be personal information that you have given consent to the company for collecting, using and/or disclosing. Or it is personal information that the company needs to collect, use and/or disclose in order for you to use the products and/or services of the company as you wish. which you are a contractual party with the Company or for processing your request before using the Company's products and/or services. or other personal data as required by law.

8.4 Right to object: You have the right to object to the collection, use and/or disclosure of your personal data at any time. If the collection, use and/or disclosure of your personal data is made for the purpose of carrying out necessary operations under the Company's legitimate interests. or of another person or juristic person without exceeding the limits that you can reasonably expect or to carry out missions for the public benefit If you file an objection The Company will continue to collect, use and/or disclose your personal information only to which the Company can reasonably demonstrate by law that it is more important than your fundamental rights. or in order to assert legal rights compliance with the law or fighting legal action on a case-by-case basis.

You also have the right to object to the collection, use and/or disclosure of your personal data for marketing-related purposes. or for the purpose of scientific research studies history or statistics as well.

8.5 Right to request erasure or destruction of data : You have the right to request erasure or destruction of your personal data. or make personal information non-identifiable to you If you believe that your personal information has been unlawfully collected, used and/or disclosed in accordance with applicable law. or deems that the company no longer needs to keep it in accordance with the objectives involved in this policy or when you have exercised the right to withdraw your consent or exercise your right to object as stated above.

8.6 Right to request suspension of use of information: You have the right to request a temporary suspension of the use of personal data in the event that the Company is in the process of reviewing the request to exercise your right to request correction of personal information or to object to it. or any other cases where the Company is no longer necessary and has to delete or destroy your personal data according to the relevant laws, but you request the Company to suspend its use instead.

8.7 Right to request correction of information : You have the right to request that your personal data be corrected, current, complete and without causing misunderstanding.

8.8 Right to Complain : You have the right to lodge a complaint with the authorized person under the relevant law. If you believe that the collection, use and/or disclosure of your personal information is in a manner that violates or fails to comply with applicable laws,

Your exercise of the above rights may be limited under applicable law. or by order of a competent legal authority, and there are cases where there are circumstances where it is necessary that the Company may refuse or fail to act on your request for exercising the above rights, such as to comply with the law or a court order. for public benefit The exercise of rights may infringe upon the rights or liberties of others, etc. If the Company refuses the above request, the Company will also inform you of the reason for the refusal.

9. To contact the Company if you have any question

If you would like to know more about the company's privacy policy as well as having doubts or wishing to apply for the right to exercise your personal information can contact the company through the following channels

Personal Data Protection Officer

Knight Frank Chartered (Thailand) Co., Ltd.
33/4, The Nine Tower A, 31st Fl., Rama 9 Road, Huai Khwang Subdistrict, Huai Khwang District, Bangkok 10310
Tel. 02-643-8223 ext. 199,126, Email:
Company privacy policy website at

10. Amendment of notice

The first edition of this document was issued on 1 May 2022 with the latest amendment as shown in “Date of amendment” (if any). The Company may amend the document. From time to time, the Company will notify the amendment notice on the Company's website for a period of 30 days. after the expiration of the said period You are deemed to have confirmed your acceptance of the document. This edition and any amendments thereto.

Last updated on 31 May 2022